Our mattresses are vacuum-sealed and rolled for easy delivery.

Once unboxed, they typically expand to about 90% of their full size within a few hours.

Please allow 24–72 hours for full expansion and optimal comfort.

Owllight Tulip Hybrid Mattress and Owllight 4D Air Light Flow Mattress Topper have a 10-year limited warranty covering manufacturing defects in the inner materials.

Please see our Warranty page for full terms.

Most in-stock orders are delivered within 2–3 days, with an average delivery time of 2 days.

Orders placed before 2 pm may be eligible for same-day or next-day delivery, subject to availability.

Orders placed after 2 pm are processed from the next morning and may be scheduled for a later delivery day.

We follow standard Singapore mattress sizes:

• Single: 91 × 190 cm
• Super Single: 107 × 190 cm
• Queen: 152 × 190 cm
• King: 183 × 190 cm

Return eligibility varies by product:

• Owllight Tulip Hybrid Mattress and Owllight 4D Air Light Flow Mattress Topper: 100-night trial.
• Willow Smart Pillow: one-month return period.
• 3D Mattress Topper, Butterfly Pillow and bedding: 14-day return period.

Products must be unwashed, unsoiled and in their original packaging. Return delivery or collection fees apply.

Please see our Return & Refund Policy for full details.

No. Customised mattresses are made to your specifications and are not eligible for a trial, return or refund.

For service support, please contact our team through the details on our website.